Enabling Reporting for SCSM Non Administrators By Default only Service Manager Administrator role can see the reporting Icon in the Service Manager Console. To allow other SCSM Console users to view reports, perform the following steps
New SCSM Self Service Portal -> Customize with no Web developement
In this blog I will share An updated End User Portal for SCSM using the released source code version (Zipped file at the end of this blog post) http://blogs.technet.com/b/servicemanager/archive/2011/03/02/service-manager-portal-source-code-released.aspx Provide steps to update your existing portal with the new portal